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Journal Watch Site License FAQs

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Q: Who is the owner and publisher of Journal Watch?
A: Journal Watch is owned and published by the Massachusetts Medical Society.


Q: Who has editorial responsibility for Journal Watch?
A: The editors are responsible for the content of Journal Watch.


Q: Do individuals and institutions have permission to make links directly to pages within JWatch.org?
A: Please see the Guidelines for Linking Online.


Q: Are URLs for content on JWatch.org persistent?
A: Yes, URLs are persistent and can be bookmarked.


Q: Does the Journal Watch deposit content in CrossRef?
A: No.


Q: What is the range of content online?
A: Earliest HTML full-text date: July 1987


Q: How do I activate my site license or gain access as an administrator?
A: After your order is processed, Journal Watch will activate your account on your behalf and you will receive an email with your account information when this is complete.


Q: What happens to individual subscribers of Journal Watch Online who access through our site license?
A: Individual subscribers may still access Journal Watch Online using their personal username and password.


Q: Who do I contact if I have questions about my existing account?
A: Customer Service institutionservice{at}nejm.org
1-800-THE-NEJM (1-800-843-6356) (in the United States and Canada)
1-781-893-3800, ext. 5515 (from other countries)


Q: Who can I contact if I have questions about ordering an Academic/Clinical Site License?
A: Ellie Phillipo
Site License Program
E-mail: institutionservice{at}nejm.org
Telephone: 781-434-7135.
Fax: 781-464-4818


Q: How do I verify or update my username/password, e-mail address, or other account information?
A: Once your account has been activated, you can log onto JWatch.org to edit your account information.


Q: I forgot my password. How can I retrieve my account information?
A: You can request a reminder of your password by contacting Customer Service at institutionservice{at}nejm.org


Q: Are usage reports available for my institution?
A: We do not have these available at this time.